At Ember and Honey, we take great care to create high-quality digital products designed to elevate your brand and business. Due to the digital nature of our products, we are unable to offer refunds or exchanges once a purchase is complete.

Why No Refunds?
Once a digital product is delivered, it cannot be returned. This policy ensures the integrity of our products and helps us maintain fair practices for all customers.

How to Ensure You’re Purchasing the Right Product:
We encourage you to carefully review all product descriptions, images, and details provided in each listing before making a purchase. Each product page outlines exactly what you will receive and any required tools (e.g., Canva, Shopify, etc.).

If you have questions about a product or are unsure whether it suits your needs, please reach out to us here before completing your purchase. We’re here to help and want you to feel confident in your decision!

Thank you for supporting Ember and Honey. We value your understanding and commitment to our creative products!